1. How can I place an order? To place an order, simply browse our website and add the desired items to your shopping cart. Once you’re ready to checkout, follow the prompts to enter your shipping and payment information. After completing the checkout process, you’ll receive an order confirmation email.
2. What payment methods do you accept? We accept all major credit and debit cards, including American Express, Discover. We also offer the option to pay via PayPal for added convenience.
3. How will my order be shipped? Orders are shipped via our trusted courier partners, and shipping methods may vary depending on your location and the items in your order.
4. How long will it take to receive my order? Shipping times vary depending on your location. Once your order has been processed and shipped, you’ll receive a tracking number via email to monitor the status of your delivery.
5. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, please contact us within 14 days of receiving your items to arrange for a return or exchange. Please note that certain items may be subject to specific return conditions.
6. Do you offer international shipping? Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location.
7. How can I track my order? Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery on our website or through our courier partner’s tracking portal. https://aumart.shop/orders-tracking/
8. Can I cancel or modify my order after it’s been placed? We strive to process orders as quickly as possible, so please contact us immediately if you need to cancel or modify your order. Once an order has been shipped, it may not be possible to make changes. However, we’ll do our best to accommodate your request.
19. How can I contact customer support? If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can reach us via email at contact.aumart@gmail.com or through our contact page on the website.